Faq

Introduction

Welcome to Ramev Creation. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website and use our services.

Information We Collect:

1. Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information

2. Non-Personal Information:

  • Browser type and version
  • Operating system
  • IP address
  • Referring website
  • Date and time of access

How We Use Your Information

1. To Process Orders:

  • To process and fulfill your orders
  • To communicate with you about your orders

2. To Improve Our Services:

  • To understand how our website is used
  • To improve our website and services

3. To Send Marketing Communications:

  • To send you promotional emails and newsletters (you can opt out at any time)

Sharing Your Information

1. With Service Providers:

  • We share your information with third-party service providers (e.g., Razorpay for payment processing, Shiprocket for shipping) to help us operate our business.

2. For Legal Reasons:

  • We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations.

Data Security

We use appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Your Rights

1. Access and Update:

  • You have the right to access and update your personal information at any time.

2. Opt-Out:

  • You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails.

3. Data Deletion:

  • You can request the deletion of your personal information by contacting us at contact@ramevcreation.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our website following any changes indicates your acceptance of the new policy.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Email: contact@ramevcreation.com